Who we are
Our website address is: https://eastendcottage.uk.
What personal data we collect and why we collect it:
Bookings through our website:
The personal data we hold for you with reference to bookings made on line is the following: Title, first & last name, postal address, postcode, telephone numbers, email address, guest names and addresses, holiday dates including estimated arrival time, the date and the time the booking was made, the date of when and how payment was made, how you heard about us and any other correspondence that we may have with you.
This information is only ever used to contact you with relevant information prior or during your stay and for the purposes of booking.
Enquiries and Bookings:
Enquiries from our website: the data we hold from this form is your first & last name, telephone number and email address. Information you provide us in order to answer or respond to an enquiry you make via a telephone conversation or email enquiry. A record of the conversation or correspondence may be kept.
Use of Information:
We only use your data to:
To improve our business and website. To fulfil our contractual obligations. To communicate with you relating to products and services we believe will be of interest to you.
You can inform us at any time if you no longer require such information to be sent.
We will never pass your personal information on to any third party without your consent, other than information required to fulfil our contractual obligations.
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.
We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.