Reservations

Once an enquiry has been submitted for a booking, we will confirm the booking  in writing via e mail or letter. A deposit of 25% is payable; if the booking is within 8 weeks of the arrival date payment is in full. If cancellation is before 8 weeks, the deposit can be applied to any future booking. Non payment of the balance on or before the payment is due shall be deemed as a cancellation of the contract by the client. Payment should be made by  bank transfer.

Arrival and Departure

The house will be available at 4pm on the day of arrival and be vacated by 10:00am on the day of departure. Flexibility may be possible depending on bookings, please discuss any needs in this regard with us directly.

Cancellation of Booking

If you wish to cancel after booking please e mail  bookings@eastendcottage.uk   immediately. On receipt of this request we will endeavour to re let the property for the period booked. If the cancellation date is within 8 weeks of arrival and we have been unable to re let the property, the client shall be liable for the full cost of the rental period. If we are successful in reletting the full cost of the rental period will be returned when the new rental contract has concluded.

House Unavailability

The owners will have no liability whatsoever if for any reason the house is not available for your holiday and will return all payments to you. These contingencies could include fire/damage/covid19 or anything that is unforeseen and beyond our control

Government Travel Restrictions

Should it be impossible to travel at the time of your holiday  because of a travel ban imposed by the Scottish government or Westminster the deposit and full payment will be returned to you during the week of your proposed visit

Breakages and Damages

Please treat the house and its possessions as you would your own. The House has many of our personal possessions as we spend a great deal of our time here.  Please notify us of any breakages so we can make good, or replace/reimburse if possible. 

Please ensure the property is securely locked when unoccupied.

Please ensure electrical appliances that may constitute a fire risk are switched off when unoccupied.

Cleaning

The property must be left in the same condition as it is found. The price includes a standard charge for cleaning. If the property is left in a dirty or inappropriate manner then an additional cleaning surcharge will be applied..

Personal Belongings And Vehicles

All belongings and vehicles are left at their owners’ risk and you should check they are adequately covered for loss and damage through travel insurance. The proprietors accept no responsibility for any loss, damage or any injury to any member of your party or property, howsoever caused, arising in any manner out of the let of the premises. 

Smoking

Strictly no smoking within the house or grounds please.

Pets

Sorry but no dogs or pets allowed